AuraVie.com
Complaint 39378 Details
- Date Occurred: 11/23/2013
- Reported Damages: $102.88
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I ordered the Auravie skin care system on a TRIAL basis. The agreement was that I would only be charged shipping and handling fees. In return, I was to have 10 days to try the products without additional charges. This is NOT what happened.
I did not receive the skin care system until 11/22/11. I experienced difficulty using me debit card the evening of 11/22/11 because the company placed an unauthorized hold on the funds in my account. On 11/23/11, I straightened out the issue with my financial institution. Unfortunately, when the posting for 11/23/11 was completed; my account was charged $97.88 plus a $23.00 courtesy pay fee for being overdrawn. Of course, by the time everything posts, it is Thanksgiving and my credit union is closed. I have to wait till next week to dispute the charges.
I spoke to a customer care representative and ended up arguing with him because I did not get a free trial period before being charged. I hung up because he made mad due to his attitude. I marked my unopened package "return to sender, refused". I am expecting this company to issue me a full refund.
- Distantbutterfly SBID #f222606ccf
- Posted 11/24/2013
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Company Statistics
- Complaint Against AuraVie.com
- Complaints Filed: 772
- Reported Damages: $85,577.20
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