CC Global
Complaint 39268 Details

I had an unauthorized charge in my checking account for 1 cent initially for a preauthorization hold. Instead of a debit withdrawal, it was a check number that wasn't anywhere close to our check numbers. It was made out to CC Global. At first I thought that my husband purchased gas at a different place, and it was just how this particular company handled it. A couple of days later, the full amount of $29.95 went through, but it was another check instead of a debit withdrawal. I then called the number that was listed on the "fake check". They told me it was a purchase to an adult website. I told them that I didn't make this purchase, and they assured me that they would credit my account. I looked this company up online and found that there have been numerous people with this same issue. I then looked up the address that was listed on the check, and it is a vacant house for sale in a town nearby. When I went to my bank, the manager told me that this same thing happened to another customer a few weeks ago. I was so furious, I called CC Global back and demanded to speak to a manager. I asked him where this company is based out of, and he told me the UK. I spoke with a total of 3 people, and all of them had American accents. I asked them what website this charge was from, and what name was it charged under, and he said that he would need my phone number and e-mail address, and he could get back with me on that. There was no way I was giving them any more information on me! I asked them if they had a website, and he gave me a list of numbers for their website with no letters. No ligitimate business would choose various numbers for their website. My bank told me that all I could do is wait for the credit-up to 30 days- and then close out the account. In the meantime, what am I supposed to do if they decide to take any more of my money? I asked them if they could block this particular business from making any more purchases, and they said no. I am so frustrated that there is nothing I can do to protect myself! My husband and I work hard for our money and have 2 small kids to take care of, and it's Christmas for goodness sake! I would like to be able to rest my head at night without worrying if someone if going to steal what we have worked for!