Spirit Airlines and Wachovia/Wells Fargo
Complaint 37337 Details

I bought a Spirit Airlines ticket with my debit card while I was working in Trinidad. I bought it through the agency that booked all my flights during the 2-1/2 years I was there. The ticket was for my daughter to fly round-trip to Las Vegas from Fort Lauderdale. She printed the ticket out at my home in Hallandale Beach, FL. She used the ticket, kept the boarding pass for 2 months, and then threw it away. Six months after the purchase, Wachovia allowed Spirit Airlines to take $1200 from my checking account. I complained and Wachovia conducted an "investigation." They showed me a document from Spirit that showed the ticket being used by my daughter as intended, but nowhere did the figure $1200 appear. Wachovia was satisfied, and they sent me to Spirit Airlines. I got nowhere with Spirit or with the FAA office. They said I didn't have a receipt. (The actual ticket was disposed of before I knew there was a problem.) The document that Spirit sent to Wachovia did have interesting information, however. In the lower left-hand corner of the sheet is $2465.62 (TTD), exactly the amount quoted to me by my agent in Trinidad and paid by me. That amounts to $400.00 US. No other price is listed on the Spirit document. I have tried to follow up but I am 74, need a total knee replacement, and have COPD and intermittent colitis. I am no match for these two corporations. I used my debit card constantly while in Trinidad without a single problem. Same for the airline ticket agent that I purchased other airline tickets from. I cannot afford an attorney at this point in my life. Any suggestions?