Pcvipmall.com
Complaint 367119 Details

I purchased Samsung Galaxy S8 64 GB mobile phone from Pcvipmall.com online store on 30 Apr 2018.

Transaction ID:20180430-11275-vid6uBo4UuRh2rDiZJh.

I had got their reference through an Advertisement hosted on Facebook.

They kept on showing fake status regarding the movement of my Package as follows :-

2018-04-30 Seller received order
United States,New York 2018-05-01 11:04:56 Item accepted by courier
2018-05-02 09:13:08 Collection scan
2018-05-03 09:28:13 Arrived at sorting center
2018-05-04 14:45:01 Left sorting center
2018-05-05 16:41:56 Arrival at Airport
2018-05-06 17:03:13 Delay. Temporary volume surge
2018-05-07 11:41:06 in progress
India 2018-05-10 10:02:15 Arrived overseas
2018-05-11 17:51:20 Into customs
2018-05-13 16:55:22 Clearance in Progress
2018-05-15 16:41:33 Clearance in Progress
2018-05-17 08:03:09 Clearance in Progress
2018-05-19 15:36:57 Clearance in Progress
2018-05-21 08:41:48 Released by customs
2018-05-22 16:37:22 Arrived at sorting center
2018-05-23 15:47:52 Left sorting center
2018-05-25 14:57:18 in progress
India,New Delhi 2018-05-27 10:28:24 Sent to delivery office
2018-05-28 09:13:35 Submitted for delivery
2018-05-29 16:03:46 Undeliverable Misrouted
2018-05-30 14:42:33 in progress
2018-06-01 15:37:20 Sent to delivery office
2018-06-02 08:11:13 Submitted for delivery
2018-06-03 10:49:42 Delivered to front door


The last message dated 03 June 2018 states that the package was delivered to my Front Door. This was a lie.

I tried to contact them through the email ID mentioned in their support page. However, my email bounced back undelivered. That is when I realised that that the Pcvipmall are scammers and a fraud e-commerce Website.

PLEASE STAY AWAY FROM THEM.

Further Facebook.com should also be penalised for hosting advertisements of Scammers.

I do not know how to get my refund now..

My email - [email protected]

Saurabh