Canadian Visa Expert
Complaint 366977 Details

It had been almost two hours of contact in unpleasant situations with the Canadian Visa Expert Company. On several occasions I informed them that I was at the airport and the contact persisted aggressively and insistently. Even informing me that my cell phone battery was running out and with noises and sirens in the background the communication through them did not give a truce!

At the end of our conversation, my confusion about the service was completly clear and I expressed it, and yet I was surprised by the undue debt of $ 1524. The amount converted to my local currency (Brazil) is almost x4 for the 1 dollar. This amount is totally surreal to my reality and that amount would harm me financially for all year long! I certainly can not count on this service and I need my money back very urgently.

I’m going to make as well a complaint about this company to the Central bank in BRA because according to the law if I purchasing any service or item it should be documented and signed by both partners but they depend on a verbal conversation which isn’t clear at all, So I can listed this company easily as an unlawful company.

Ps: I didn't use any of this service. I didn't sign anything and I already informed the company by e-mail as the same with Mastercard Company. I'll wait untill take even more actions to garantee that I'll be refunded.