fashion support exchange.com
Complaint 359100 Details

I filled out a CVS survey and after completing I got a page saying"for completing the survey we have a thank you gift, just pay shipping and handling". There was a carry wallet for a $5.95 shipping fee so I ordered. After a few days I get this small shoulder purse and figured they ran out of the other and sent this instead. Low quality but for $5.95 it was ok. On 3/2/17 I got an alert from my charge card company asking if a $98.00 charge was legitimate. I disputed the charge. I decided to check my account and noticed on 1/12/17 I was not only charged $5.99, I was also charged $98.00 about 20 days later. There was no information to contact the company. I called my charge card company and put in another dispute for the charges in January 2017'. For the 3/2/17 charge there was a phone number. I called, first time they hung up. Called again talked to a Brian who told me since I didn't return the purse I was charged the $98.00 and since I hadn't cancelled my subscription another purse was sent. I haven't gotten anything else from this company and there was nothing saying this was a subscription. He said he saw the dispute on my "account" and they were refunding the money. We'll see. This is a big SCAM!