Open Business Solutions LLC
Complaint 357945 Details

Since 2012, I have been receiving faxed bills for $1188 from a company called Open Business Directory (which also uses the alias Yellow Pages USA, and the alias Open Business Solutions). They claim that I made a contract to list my business on their service. I have never been listed anywhere with Open Business Directory, and I have never made a contract with them. They now claim that I owe them over $5000. In my case, information that Open Business Directory claims to have listed online does not even contain the correct address of my business. This proves that this information was not provided by me or anyone at my company. (We know the correct address of our business). Yet I have been receiving faxed invoices for $1238 (they added a $50 late fee) and now 5 years later, I am receiving a bill for more than $5000 and a threat of legal action. I have called them and informed them that I have not made any contract for any services from them. They refuse to provide any documentation to support their false claim that I agreed to this service, and I have refused to pay them anything. I have reported them to the Better Business Bureau and they provided some long rambling response that said nothing, and the phony invoices continued. I also contacted the Federal Trade Commission and filed a report with them. The FTC officer said that they are aware of this company and its fraudulent practices. I have never seen any online listing from this company. Also, the fraudulent invoices that this company faxes to me include a telephone number and a fax number. Open Business Directory which claims to be an online listing service does not even have a website. The letter that the company faxes demanding payment lists a telephone number and a fax number, but it does not even list a website for the company. How can a company that does not even have its own website sell online business listings? Open Business Directory is a completely fraudulent company. I have now been receiving threatening faxes from Open Business Directory for 5 years. They are still threatening legal action. However,I will never pay them one penny because I have not made any contract with them. This company is a complete scam.