Neuphoric
Complaint 357884 Details

Do NOT order from this company!! I thought I was getting samples nothing more. Unknown to me, I signed up for recurring shipments of the skin serum and eye cream. My credit card was charged the total above. I called customer service and was advised that no refund was due me because I hadn't called before the 14 day free trial ended. There was scant information included with the products and nothing to indicate I needed to respond in 14 days. The rep was polite but firm, they would not cancel the charges and will not take the product back. She did offer me her 'employee discount' of 50% that will be credited back to my card and the account is cancelled. I must have missed the fine print because I usually don't get caught in this type of scam. Do NOT order from this company!