Allstar Animal Removal
Complaint 354314 Details

I hired Allstar Animal Removal to remove a bird nest on my roof. I was lied to, deceived, and conned! I was the victim of a scam! When the salesman, named Cody, arrived he insisted on going into my attic to further evaluate the situation, even though the bird-nest was on my roof, (see picture) and nowhere near the attic. He said there would be no charge for the attic inspection, and it would be in "your best interests to let me do an attic evaluation," so I agreed. When Cody came out came out of the attic, he said I have a rat infestation, and that it was very dangerous, and said his company can take care of it, as they are "experts," and he said that he set some traps. Then, when nobody showed up for the follow-up appointment, to check on the alleged traps, I immediately cancelled my contract, and informed my credit card company, Capital One, of the circumstances. My Credit card company took care of the financial aspects, less $100.00, and did an immediate charge back. However, when this company did not show to check the rat traps that they allegedly set, I went into the attic to check them myself. No traps were anywhere to be found, and there was no evidence, whatsoever, of any rat infestation, or rat feces, or anything related to rats or any other rodents. The whole thing was a con and a scam and they tried, unsuccessfully, to defraud me out of $2400.00 for a rat trapping and abatement program for a problem that never existed, in the first place. Cody also tried to con me out of another $10,000.00 for a full attic restoration program, with removing and replacing all of the insulation, none of which was needed, because there was no rodent problem, at all! The whole thing was a scam and a fraud! By the way, I hired another company to remove the bird nest.