Complaint 352379 Details

  • Date Occurred: 09/01/2016
  • Reported Damages: $116.00
  • Location: China

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I ordered a wig from Wigsway. When it arrived, it was so small it popped off my head when I tried to put it on. It is the wrong style and it smells horrible - like chemicals. I contacted them by email (they don't provide a phone number) that same day. I have exchanged a number of emails with them now over a week's time. They won't send an address so I can return the wig. They refuse to honor the guarantee posted on their website. They offered me a $15 or $20 refund on a wig that I paid more than $100 for. It took a couple of weeks for the wig to arrive, but they charged my credit card immediately, so I don't have recourse there to dispute the charge. They have taken my money and given me trash.

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Business Profile Summary

  • Wigsway logo

Company Statistics

  • Complaint Against Wigsway
  • Complaints Filed: 1
  • Reported Damages: $116.00
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