Ashley Furniture
Complaint 350103 Details

  • Date Occurred: 06/16/2016
  • Reported Damages: $2,430.00
  • Location: Unit 3-5900 Mavis Rd. Mississauga On
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The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

On Jan. 03/15 I purchased a reclining loveseat and chair -was told was 100% leather except for the backing.-- after 1 year and 3 months the right arm and seat started peeling. I had also purchased a 5 year insurance plan --called the insurance co. filled out forms and sent pictures after 1 week was told they did not cover peeling , also my furniture was not leather--that I should contact Ashley's customer service. Contacted them sent the same pictures with a full explanation --was told my furniture was leather sent a false labeling --again they could do nothing because my warranty was up and I would have to repair it myself. Customer service was terrible to deal with and Ashley's has given false advertising Now after paying for what I thought was 100% leather I have a disgraceful looking loveseat. How can salesmen get away with telling you lies just to sell a product. This is terrible that a customer has to put up with this kind of false advertising. I thought Ashley's sold better quality furniture and they would be more reliable. What are our rights???

Regards,
Lois Hanna

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Business Profile Summary

  • Ashley Furniture logo

Company Statistics

  • Complaint Against Ashley Furniture
  • Complaints Filed: 8
  • Reported Damages: $16,133.37
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