MakeMeChic.com
Complaint 350014 Details

rite Review
5/28/16
veryly
Veryl Y.
1 review
“They went downhill” - Something is up at makemechic.com. I loved their clothing, website and shopping experience until recently. My past 2 orders have been chaos. After waiting so long (few days), I get a shipping notice, only to check and realize that I've also been notified that items went out of stock. This is after my card has already been charged! On 2 separate occasions? Come on man! Then to add insult to injury, whatever is left of the order and on the 2 occasions for me, the order ended up with only 2 items, they then ship them separately. That is additional costs for me since I then pay to ship my packages from the US to the Caribbean. So I ended up paying for 4 different packages for 4 different items which made me spend so much money that the orders didn't make sense anymore. Then, I have to be asking back for my money when I see weeks past and nothing.

I also had a separate incident where my card was charged twice by them and I can't get back my money back (over US80.00) up to today! I created tickets requesting assistance, been back and forth with my bank and all my bank need now is one more minor piece of info and makemechic refuses. O, the CSR responded to me saying "Honestly, I don't see what is the issue here. Maybe you got back your money." How rude! I am without my money, they cost me additional money by shipping each item separately and then I get attitude fro customer service.

I am no longer going to shop with them after shopping there continuously for my friends and I since 2012. Whatever has changed there has caused them to go downhill. My co-worker is also scared to order from them after seeing what I have been through and she warned her friend whom she recommended. Her friend made large orders because she has a small store. Meanwhile, I still have to do without my money since 2 months ago!

You lost 3 customers in one area mmc. Hope you fix whatever is going on.