SOLIDTECH INC.
Complaint 347880 Details

A FAST TALKING TECH SCANNED MY 6 MONTH OLD COMPUTER AND TOLD ME BASICALLY THAT IT WAS A MESS, AND THAT I NEEDED TO CLEAN IT OUT FROM TOP TO BOTTOM. HE MANAGED TO TALK ME INTO A $516 DEAL....AND AFTER I SAID OK....HE THEN SAID THAT IT WOULD ALSO HAVE TO INCLUDE MY SCANNER FOR ANOTHER $99 AND MY PRINTER FOR EVEN MORE. AT THIS POINT I GOT REALLY MAD AND TOLD HIM TO FORGET THE WHOLE THING....I DON'T WANT ANY OF IT...JUST CANCEL THE DEAL. THIS MORNING I GOT A CONFIRMATION OF THE $516 CHARGE ON MY CREDIT CARD. I CALLED THEM AND TOLD THE PERSON WHO ANSWERED (WHO WAS SUPPOSED TO BE IN CHARGE OF BILLING) OF MY PROBLEM....SHE REFERRED ME TO A TECH....AND AFTER 15 MINUTES OF BEING ON HOLD, I WAS CUT OFF. VERY HIGH PRESSURE AND QUESTIONABLE BUSINESS PRACTICES...SORT OF LIKE THE OLD BAIT AND SWITCH!