PO BOX 52073 Phoenix, AZ 85072
Complaint 344801 Details

on 11-14-15 I ordered Dr Oz Anti-Aging-Wrinkle Secret...a 14 day trial Pure ceremides 00 and Hydroxacel eye cream 00 Sub Total 00 S+H ....... Total 10.00 Order ID #s 2993134,2993141... On 12/2/15 There is a charge on my checking account (I used my debt card over the phone)...8558131145PHYTO 855-8131145
NV/07:15:54 A.M. I called the # listed spoke to a Jessica asked her what and who PHYTO is she said you ordered a 14 day trial on 11/14/15 for 4.95 your 14 days were up on 11/30/15 I saved the invoice to my phone with order #s listed above for 10.00 No Bussiness name no phone # no cancellation process no customer support just Simply Beautiful Skin order #2993134 price $0.00 Item(s)Subtotal $0 Shipping & Handling 4.95 its a document in my email somewhere (smile) I have another invoice with both order #s as stated above no S&H a 0.00 for each item and subtotal for the total amount of 10.00 As I was saying Jessica said 4.95 was taken out of my account for both items ??? No it wasnt ...I orded this from reaktiveskin.com #1Starts out saying ...Here is the hook Oprah's Reveals Secrets to Look Decades Younger With This One Trick ....Dr Oz's Anti Aging Secret I moved everything to my desk top on my smart phone for proof...Did not mention this to Jessica Told her did not receive
any 99.74$ shipment at any time ....I was very upset she tried to hang up on me a few times ... she kept saying I was charged cause my trial was up I paid for my trial ...that $ went in another direction on 11/16/15 I did not tell her this ... she offered me 30% of my money back I got more Irate then she offered me 50% of my money back ....Told her then maybe Dad got the box in the mail then she gives me a return # Authorization 30189584802142653 If I find it I would be refunded 100% send back to opened or unopened ...Attention Returns PO BOX 52073 Phoenix, AZ 85072-2073 Looked it up found scam alerts on the PO BOX and PHYTO also heard back from Dr OZ representative cause I did try to cancel didnt feel right they were upset someone using his good name will send them more info also as for 11/16/15 CA8552045946 CO LTD GUANGZHOU CN for $6.02 and same place SK8552040629 for $5.01 then same date Misc Charge Cross Border Fee SK#s also all from CO LTD GUANGZHOU CN 0.04 on CA#s 0.05 and Misc Charge Convert Fe CA #s 0.01 same amount for SK #s 0.01 all on 11/16/15 from CN so thats more than my invoice for 10.00 and her amount of 4.95 Ms J L Lewellen 317-619-2824...Please Respond Thank You...Blessings