Biogeniste and Hydravella
Complaint 341676 Details

I saw an advertisement for the above products to be effective for anti-aging products for eyes and face. The ad gave out free samples, with nominal charge of postage and handling. Got the products quickly and I start trying the products. While no harm was done, it certainly did not live up to its claim. The pre- and post pictures were at best misleading posted by the ad.
Worse, the next month, I see the above charge plus $3.63 for foreign transaction fee on the credit card to which I paid the initial postage and handling. I had to research online to get a telephone number to which I called and there was an auto-option to cancel future monthly orders, which I did immediately. The charge on my credit card was suppose to be the first of monthly supplies of the referenced products, which I never received. Fortunately, my credit card issuer resolved the matter on my behalf and I got my money back. But, I don't know if the card issuer got the money back from the company, who perpetrated the SCAM. The Ads and the ability to continue sales should be forced to discontinue.