AMAC Road Service
Complaint 341312 Details

On May 11, 2015 at app. 9PM I was stuck in the swamp with my Pickup. I called AMAC Road Service which I subscribed to and the operator could not get any tow company to come out before the following morning (or so he said). He told me I could try and get one myself and they would reimburse me if I sent them the bill. The first two truck (Bruce's) got stuck and after getting out, left. The second tow company (Robert's) got me out about 11:30. the bill was $300.00 which I mailed to AMAC. After 5 days I called them to find out if they had received it and was told by the operator that they could not inquire before 30 days were up. I waited the 30 days and the operator said a supervisor would call me withing 5 days. After 5 days I inquired again and was told the same thing.

To make a long story short it is now July 9th and no check. Someone did call about a week ago and said a check for $260.00 had been cut but he did not know if and when it would be mailed. He said $260.00 is the max they can pay. At this point I would settle for that.

Your site is screwed up as it is impossible to enter a date when it happened other that some time in July and this happened in May.
Mike Kelly
4950 NE 153 PL RD Citra
Fl 32113
352 595 8995
[email protected]