DealFun.com
Complaint 34061 Details
- Date Occurred: 11/07/2013
- Reported Damages: $99.00
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
Penny auction had T.V anchor clip, went on & was asked to register & click left. Then was told to finish registration complete page below, was asked for credit card info. When you play the auction they show you some people is buying some things aside to attract you do it. Then their computer has problems, they apologize. Anyway they try to create something to cheat people. later I get a e-mail with a $99.00 charge. I tried e-mailing co. & e-mail would not go through, no other contact info.
- Anonymous SBID #c53f0a58a2
- Posted 11/10/2013
Comments
- Chris SBID #50490a8e8f
- Posted 11/11/2013
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Hello,
Chris here from the Customer Relations team. Always here to help!
We are sorry you did not have a good experience with our site. We can assure you we operate with complete honesty and diligence and have no intention of cheating. We have created a very open and transparent sign up page where you are required to specifically select a bid pack that you would like to purchase.
Could you please advise what do you mean by "email would not go through?" Did you get a bounced email? Our email ID is support[at]dealfun.com. Kindly email us at this address and I'm sure you will be very satisfied with the response. Or, if you could share your username / Email ID here I would be glad to assist you as well.
We take pride in our customer service levels. Our team is available around the clock and we are always here to help. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.
Most Sincerely. -
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Company Statistics
- Complaint Against DealFun.com
- Complaints Filed: 946
- Reported Damages: $183,914.60
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.