HD Vision Ultra - 400 Returns Road Wallingford, CT 06494
Complaint 339231 Details

I was very disappointed with this company due to order processing and a very poor quality product. I placed an order for a buy one get one free HD Vision sunglasses and tried to fix a problem that I encountered before it was too late, immediately after placing the order. I then called within 5 minutes of placing the order, only to be lied to and told on a Sunday ( mind you ) that the order had already shipped and there was nothing that anyone could do. I told her to then cancel the order and they said they couldn't do that either. Therefore, I would have to wait until the product arrived and spend money on shipping and handling to return the item. I said how could that be it's not been 5 mins and it's Sunday. I called again early Monday morning only to be told the same thing, " they already shipped" I then get an email from the company 3 days later telling me that my order was just shipped. I was lied to and when the product finally arrived they were very cheaply made and flimsy. I would never do business with this company again.