Ezetop
Complaint 338580 Details

Well I can start saying they have different offers from mobile services so I decided recharge my familiar on Guatemala, That day they offer sextuplet balance if you recharge from 5 to any amount.(03/11/15) Well I did as usual 10 bucks then my familiar call me around a hour later and tell me no balance was put on it cell. I chat with someone named Alejandro and after no solution and time loss him ending saying it took 24 hours frame to be fix it. After over 24 hours and nothing fixed I chat again with Alejandro ? ( They have only one person ?? ) well him say it don't have any answer from Guatemala to do something.
Today 03/13/15, they say they received a response from Guatemala and they apply the balance, good finally. Hey wait how they can say it are fix if they just apply the recharge single when I buy it the offer was sextuplet balance WTF !! They like the banks now they hold you money play with it and when they already get gain then put you balance that's socks. Well I still fighting with they until they give to me what I already pay for.