Complaint 338441 Details

  • Date Occurred: 03/07/2015
  • Reported Damages: $104.95
  • Location: 606 E. Acequia ave Visalia Calif 93292

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

3/7/15 received an email offer from fight fast for "Free" video- which then turned into $104.95 charge on my debit card UNAUTHORIZED! On 3/7/15 I received an email from Fight fast offering a "Free" video they just asked for $7.95 to cover shipping. When you go to the website & after you place you "free" order, your then Bombarded with endless other FREE offers endless claims of FREE FREE FREE.. I searched the page for the real price, NO PRICE was was found anywhere on page. So as I went to click off page to go find invoice for $7.95, where I had given my Visa pre-pay Debit card number - Could not find any such page - I NEVER WAS NOTIFIED IN ANY WAY that I was being charged another $97.00 for some upgrade, I NEVER wanted. I then immediately checked my email & found 2 seperate invoices one for the $7.95v I authorized, and the other for $97.00 UNAUTHORIZED. The invoices numbers are Order ID: 239415622 Date: Sat Mar 07 22:38:16 -0500 2015 Payment Type: Visa Order Status: Accepted for $7.95 Order ID: 239415731 Date: Sat Mar 07 22:40:09 -0500 2015 Payment Type: Visa Order Status: Accepted (OVNTP) Overnight Fight Pack + Bonus $97.00 X 1 = $97.00-- I immediately Sent them an email asking them to Cancel the $97.00 Order Immediately. Samantha South to: Fight Fast date: 7 March 2015 at 22:57 subject: Re: Thank you for your order mailed-by: "PLEASE IMMEDIATELY CANCEL the Overnight FightBack + Bonus. Throughout the video, he kept saying FREE, FREE< FREE< get it now, free, free...see it free." This was only 17 minutes after they removed money from account. I then Called [email protected] (559) 732-5317 number they provided --- Left a Message TO immediately cancel. I have sent over 10 emails and made about 5 calls since the 3/7/15 at 10:38PM They ignored all emails & calls. Today 3/10/15 I get an email stating they Could not cancel order because its shipped right away, & that I was NOT to refuse order or they would NOT refund my money. That I was not only to pay to return kit, BUT provide a tracking number! They provided no tracking number.To me thats a THREAT to keep my money!!! I also contacted my Visa card The morning of 3/8/15 at 9am they told me the charge was pending meaning Fightfast did not actually get paid Yet & should be able to reverse charge immediately!! I am ion disability & thanks to them I could not pay my rent, this month in full, I now face fees I cannot afford. I am very angry this is no way for a Business to act. I feel they use deceptive advertising & I feel I should have been shown an invoice - to see all I was being charged to be given the right to refuse & cancel the invoice. I contacted them in 17 minutes, there is no way they got order, packed & shipped it out in 17 minutes as You can see by times & dates. They also stated in the email that said they sent package, That I should watch the DVD's and then return, I feel they are still trying to force me to do something I have no intention of doing.

MY Desired Resolution:
I want a full refund immediately of $104.95. I will be sending package back "Return to Sender" Unopened!! I will photograph package and have post office employee witness package as unopened so they cannot claim anything is missing, I am on limited income I cannot afford to be shipping packages I did not order, its my legal right to refuse an unwanted unordered package. This company is using fear tactics to not only sell their products but to scare people into believing the post office will .."For your records we advise that you obtain a tracking number for your return package. Note: You are responsible for the return postage, we will not pay for you to mail your package back for a refund. WARNING: Do not refuse delivery of any package. We cannot guarantee a refund on refused deliveries. Parcel carrier services are notorious for losing or “abandoning” refused deliveries. If you refuse delivery and the package is lost or “abandoned” by a carrier service we cannot issue a refund."

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Business Profile Summary

  • fightfast logo

Company Statistics

  • Complaint Against fightfast
  • Complaints Filed: 7
  • Reported Damages: $885.80
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