Active-Domain
Complaint 337772 Details

  • Date Occurred: 02/25/2015
  • Reported Damages: $1.00
  • Location: Oregon, US

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I have used active-domain for approximately 14 years for email forwarding of two domains. At the end of 2014, an ongoing series of episodes with email forwarding downtime of several days in duration began.

The only support contact available is a web support portal for which responses only occur overnight for US time zones. The support habitually prematurely closes tickets without resolving the root cause. Only after reopening tickets multiple times will proper remediation action on the root cause be undertaken.

The issues with my email forwarding have resurfaced multiple times requiring another series of multi-day delays while running through marginally effective the support process.

This is a wholly unacceptable performance for such a fundamental service as email forwarding.

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Business Profile Summary

  • Active-Domain logo

Company Statistics

  • Complaint Against Active-Domain
  • Complaints Filed: 1
  • Reported Damages: $1.00
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