Reservation Desk - reservationdesk.com
Complaint 335356 Details

  • Date Occurred: 12/29/2014
  • Reported Damages: $617.22
  • Location: https://www.reservationdesk.com

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

ReservationDesk (aka Travres or Travelpass) made an unauthorized charge to my credit card account.

A reservation was placed in advance of two months of use (made in December for March). Agent did not state that the charge would be made at that time.

ReservationDesk did not send an email confirmation, as promised.

Agent proclaimed that there is not fee for cancellation, as does the website.

When I cancelled the reservation one week later I discovered they had already charged my credit card, although I had not used the reservation and was well within the free cancellation period.

I immediately contacted my credit card company. They put a hold on the funds and started a formal dispute on the charge.

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Business Profile Summary

  • Reservation Desk - reservationdesk.com logo

Company Statistics

  • Complaint Against Reservation Desk - reservationdesk.com
  • Complaints Filed: 2
  • Reported Damages: $728.79
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