Car Audio Giants
Complaint 334914 Details

Worst customer service I've ever experienced. First of all I was given a shipment date of the next day. My order was processed and the money came out of my account. I was told to expect the package on the 25th. The worse possible scenario to expect it on the 27th. More than a week later on the 29th when I called to find out why my package hasn't shipped yet I was rudely told that "what do you expect us to do". That was after I was put on hold for 38 minutes! Then I told that they would finally ship it on the 30th. The price wasn't cheaper than other stores and the reason I chose them is the reviews I read. I am completely convinced that it is their workers that are writing those reviews. I would never use them again. I would rather go without. I would rather pay higher prices than ever using this farce as a company ever again! Be warned!