Payment Assistance
Complaint 33306 Details

  • Date Occurred: 11/08/2013
  • Reported Damages: $30.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Called 11/7/2011 spoke to Javier regarding a 1 cent debit and withdrawal. He said they were checking to see if my account was valid to process a payday loan. I advised him I did not want a loan and requested no further debits or credits to my account. He responded by advising me there would be no further activity. Also sent an email to the support department (text follows) 11/7/2011 at 8:44 AM EST revoking authorization to debit or credit my account. This morning 11/8/2011, a debit for $30 was posted to my checking account. Spoke to Daniel at the Las Vegas call center this morning who advised I would be refunded in 3-7 days. Looks like that may not happen. Also filed a complaint with the Attorney General's Office in Maryland and a Reg E EFT Fraud complaint with my financial institution. EMAIL to
11/07/2011 8:44 AM

My name is Robert Davis. Following a series of debits and credits on my checking account, I telephoned this morning and spoke with Javier. He advised that the items in question were related to a payday loan. Upon advising him that I did not want or need a payday loan, he cancelled the request. Following our conversation, I found well over 200 consumer complaints regarding further debits on other consumers’ accounts in the amount of $30.00 and several complaints with BBB and other agencies, including local Attorney General offices. I will repeat, I do not need or want your services. I have advised my financial institution of this matter and have also advised your customer service agent, Javier. No further debits or credits are authorized by your organization, employees, or agents or any of your affiliates including their employees or agents. Thank you.

Robert Davis

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  • hunnybee37
  • hunnybee37 SBID #0a0708a99a
  • Posted 11/09/2013
  • I applied for a payday loan and i'm assuming that is how these people got my phone number and account number at first they called everyday all day then they started depositing 1 cent then 5 cent a day later i got an email thanking me for my order and letting me know that 30.00 will be debit from my account .the following day i called my bank and paid a 33.00 stop payment fee and later called and told them that they were not authorized to debit nothing from my account and that i will be reporting them that they was scamming ppl out of there money.the guy assured me that he would cancel any debit after telling me that he started trying to sell me something else his english was poor so i did not understand him i cursed him out and hung up the phone .
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Business Profile Summary

  • Payment Assistance logo

Company Statistics

  • Complaint Against Payment Assistance
  • Complaints Filed: 35
  • Reported Damages: $1,481.17
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