Probe Market Research - Lynette Eberhart
Complaint 330972 Details

This company has an F rating on the BBB, and people need to know they are NOT a reputable company! On September 9, 2014 I participated in an over the phone interview for market research. I was told I would receive a check for $100 via mail after the study was complete. I followed up with Lynette on 9/14, and she said they were still completing interviews until 9/23 and they didn't send checks out until after the study was complete. I waited to email again until September 29th, and Lynette responded that they had lost some of their data, and wanted me to provide my mailing address again. I provided my address, and followed up a third time on October 4th, and Lynette responded saying the check was mailed on October 3rd, and please wait five full business days before following up again. I am submitting my complaint now, because I am tired of waiting! I have participated in many legitimate market research studies, and the payment is always very timely! I will NEVER participate in a study with them again, and will post complaints about the company in as many places as possible online, so no one else has to go through the trouble of dealing with them! This type of business practice is not acceptable!