Life Alert
Complaint 32455 Details
- Date Occurred: 11/03/2013
- Reported Damages: $349.50
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I am Gloria Hudson, POA for Carl Zeigler of (Personal Info Removed), on 11-3-11 between 5:45-6:30pm Carl received a call from Brandon at LIFE ALERT telling him he should purchase their product to save his life, since he lives alone. now I live next door to Carl and I monitor him several times a day, and call in between times. Carl has dementia and early alzhemer. Not only did Carl give out credit card number he was told he did not need to tell me about the transaction but he did. I cancelled the service the same evening, the employees were very rude, and unprofessional when I ask for service to be cancelled. I ask to speak to a supervisor Cecelia she said she would do it and hung the phone up in my face, Life Alert called Carl several times this morning insisting he needed and requested their services. I call this morning and spoke to Jim and ask for cancelation number and got disconnected. I called back a few more times and finally got Pam King who talked well and gave me her phone number and ext number after telling her about the problems I was having with Life Alert.
Update: 12/19/2011
LIFE ALERT name should not have been used on 11-3-11 in an email to scambook; It should be listed with LIFE ONE MEDICAL ALERT.I would like to apologize for the mistaken use of name.
- Gloria SBID #6466b13fcc
- Posted 11/04/2013
Comments
- Life1MedAlert SBID #8a0f4f6b15
- Posted 10/05/2014
- Carl Zeigler ordered a medical alert unit on 11/3/11 and he paid $349.50 for the year. An hour after placing the order, the transaction was voided. No equipment ever shipped and Mr. Zeigler's account was refunded fully. We would never urge any of our customers to not contact their family members or their POA regarding their purchase. We pride ourselves in protecting senior citizens and potentially saving their lives with our product. We are a courteous company and customer satisfaction is our priority. I can only apologize for any inconvenience Ms. Hudson experienced. We were in the process of moving our office during this time and we were experiencing issues with our phones.
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Company Statistics
- Complaint Against Life Alert
- Complaints Filed: 2
- Reported Damages: $448.50
What is SBID?
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