Compass Travel / Travellooga Ft. Lauderdale Fl
Complaint 321853 Details

My wife and I were in Ft Lauderdale for business and decided to go to the beach for dinner. We were approached by a black man in a wheelchair offering us a free roundtrip plane ticket to wherever we wanted to go if we would attend a travel presentation. We do alot of travelling and have been looking for the perfect travel club to join.

At first everything looked legit as they were working out of the Marriotts garage and validating parking for the same. I have had run-ins with Timeshare salesmen but they assured me if they were not legit, Marriott would not be letting them use their space. How far from the truth that was !!

We attended the presentation and it all sounded too good to be true....it was. We were told that we could buy in today only at a reduced rate. This price would never be offered to us again. After the presentation then came the "Hard Sale". Joey Russell was the salesman that negotiated with us . Once he found out my wife was a cancer survivor...guess what?...he was a survivor of the same type she had. AMAZING !!! That should have been my first clue to get the hell out but I didnt or I wouldnt be writing this.

They told us when they made the sale that we would have full access to all of their services on the website within 24 hrs. They never went over the fine writing that I only had three days to cancel....guess you cant imagine what happened next? We were able to access to see what crap they were selling after the three day cancellation. IMAGINE THAT...what a coincidence..right? We attempted to cancel by phone but was told it was too late We were stuck. I was told by a salesman/manager named Dale that I was suffering from Buyers Remorse. I have never had Buyers Remorse over a valid product. Only when I get swindled, lied to, stole from, or cheated does that happen. And it just did.

I had payed a down payment with a credit card so after months of investigating, the credit card company refunded out funds and we thought all was good. NOPE....they turned us over to a collection agency for the balance and have since ruined our credit. I disputed with the collection agency but they work for them too. They will tell you Compass Travel is legit but they are getting paid commission to collect the INVALID debt.

Stay away from these crooks !!! The free offers they gave us to listen to their presentation were not worth the paper they were wrote on. Joey Russell had given me his cell number and tried to stay in touch just up until the three days were over constantly telling us it was a new website and everything would be alright. Anybody that would lie about a terrible thing like having cancer deserves everything terrible that he reaps. You will notice him as he is an older guy with spiked hair...kinda a moussed crew cut.

BUYER BEWARE !