Royale Express Courier & Cargo
Complaint 320626 Details

First of all I found the mobile ad on olx and then called them. They told me that I have to pay half of the amount to place the order and I being non-sensed payed them Rs. 5000(INR. When I payed them they sent me an email as follows-

DEAR VALUED CUSTOMER: Prashant Jadhav




THIS IS YOUR TRACKING DETAILS OF WHICH YOU WILL USE TO TRACK YOUR PARCEL UNTIL IT GETS TO YOUR HOME-ADDRESS WITHIN (24 HOUR!S} THROUGH THE COURIER AGENT BECAUSE HE IS DONE WITH HIS TRAVELLING TICKET AND DOCUMENT!S, HE WILL BE LEAVING U.K TO INDIA NOW SO BY TOMORROW MORNING HE WILL ARRIVE INDIA AND AS SOON AS HE ARRIVES HE WILL CALL YOU, BELOW IS YOUR TRACKING DETAIL!S








TRACKING NO : 84758581re







COURIER WEB-SITE: www.royaleexpressinc.com





--------- Then the next day the courier agent called me and said me to check my email. the email was as follows-----

DEAR PRASHANT JADHAV,




I wish to urgently inform you that your parcel have arrived New Delhi International Airport, but the custom officer has refused to sign the release form of your parcel until you pay a customs clearance charges.

They have told me that customs clearance will cost you only Rs.9,500 India Rupees (Nine Thousand Five Hundred Rupees)and as soon as you pay the customs clearance the custom officer is going to sign the release form order without any delay and I will come to your door step immediately.
Your parcel was placed on hold in New Delhi International Airport by the airport customs and will be release after you have paid for the Custom clearance fee, Am very sorry for the delays. I implore you to proceed immediately to make the payment to the custom department account to aid them release your parcel so I will deliver it to you as fast as possible.
Note; the Rs. Rs.9,500 Indian Rupees will be deducted from the total money you are suppose to give me on my arrival to your door step today.



-------- then they provided me the a/c no. of State Bank Of India which was a personal a/c named Mary Anal. And they informed to pay to that a?c the custom duty Rs9500(INR)

But then thanks to my brother and the manager of State Bank Of India. They informed me that it must be a fake a/c and I don't paid. But they didn't refunded me the 5000(INR) which I paid initially. The company's name was Fidelity Mobile Company. So friend's trust me don't get attracted towards such fake ads don't trust anyone. Buy only from trusted sites or stores.