DealFun.com
Complaint 32029 Details
- Date Occurred: 11/02/2013
- Reported Damages: $99.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
This is one of the things you have to buy bids and then pay for the product at the end of the auction. I spent 2 days biding and still on won a voucher for 10 extra bids because my bid was less than 50 cents they charged me the 50 charge on top of my bid and I never got the voucher. So $99.00 and 2 days wasted and stil the didnot deliver any thing I won. You should know it's a scam......
- Elizabeth SBID #2c6382ff19
- Posted 11/03/2013
Comments
- Chris SBID #41998c51d7
- Posted 11/04/2013
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Hello,
Chris here from the Customer Relations team. Always here to help!
Just to clarify, this is only a one time processing fee we charge for the beginners auction and it is never charged again. Thus the 50 cents that was charged was a one time fee only. Also, once you have paid the winning amount it is instantly credited to your account. Was this not done?
If you could please let me know your username / Email ID here I would be glad to help you out. We would like to confirm we conduct our business with utmost honesty and integrity and give utmost importance to our customers.
We take pride in our customer service levels. Our team is available around the clock and we are always here to help. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.
Most Sincerely. -
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Company Statistics
- Complaint Against DealFun.com
- Complaints Filed: 946
- Reported Damages: $183,914.60
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.