Patient Assistance Plus
Complaint 31899 Details

My 78 year old mother received a phone call from this company. She answered, thinking it was the company that comes over to take care of her during the day. The more the man spoke, she was drawn in to his conversation. She had trouble understanding his, foreign accent,but he convinced her that he could save her more money on her doctor visits and medicine since the government was going to be taking away Sr.Citizen rights. For some unknown reason, she gave him her bank checking acct. number, but told him she did not want what he was selling. By then, it was too late. The moment, she gave the number he withdrew the funds - funds she did not have - $192.00. She repeated to him several times that she did not want what he was selling and he promised her he would delete everything. HE LIED! I called the company and spoke with a man named John Moore. He told me he would be sending her a check in the mail within two weeks. I requested that he simply replace the money. He declined, so I asked him to send a money order instead. He said the company didn't work that way. He said to give him at least two weeks to prove to me that he was being honest and he would send a real check. It has been over a month. No check has arrived. We changed my mother's bank account completely to make certain that they couldn't help themselves to it again.