NutraSupport.net
Complaint 314617 Details

I USPS 11 unopened bottles of CJ-GARCAMG with the address they provided me on March 17, 2014 and immediately mailed to said address. I made sure there was a tracking number to check that they received their package. I called 4 days letter to see if they had and they had told me if I did that my refund would be expediated. Needless to say the package ended up in LasVegas, NV which I still don't understand because my address on the package was for St.George, Utah. The tracking no. showed that they received the package and sent it on to Las Vegas which they said they did not do. I said someone from the company did because I had St. George, Utah address on pkg. and not LasVegas, NV. Needless to say they said they would track the package and when they received it back to call back in about 24 hours and see what further actions would be taken. Well I did call back in 24 hours then I was told to call in a couple of days, which I gave them 3 days. Then nothing had been done, so they tell me to call back in 3 days and again I gave them an extract day. So this leads us to today, forgot to mention they kept me on call for a length of time then disconnected our call. When I called back for the second time today April 1, 2014 they said they would give me a refund but at the cost of
$5.95 per bottle to restock. They never had said anything about a restock fee especially for $65.45. Needless to say I will never ever do business with this company or any like them again. I do believe they are a SCAM COMPANY and I feel betrayed!!!! Guess this a great way for the company to make money over and over on the same bottle without it ever even being opened.