max-cars.net
Complaint 313304 Details

I purchased a vehicle from Max-Cars.NET on Feb 6th, Its been a screaming match since the day I bought this car...

First of all I drove up to the Dealership , I looked thru their inventory I was interested in 1 car.... Honda Accord 2002 so the price tag said $4999 cash.... I agreed... to purchase at that price ....

So Max the dealership owner so he claims ... comes to me and says, put down $1800 , I thought about it I told him I had $1300 cash so we made a deal where in 3 weeks they can take the remainder of the payment. 500 dollars.... and you will owe $5300 ... I said fine I was in need of vehicle where my job requires me to visit clients everyday ( I am a computer technician )... I asked several times, If i can take this vehicle to a mechanic to have it looked at.

Max's response was NO you can bring your mechanic here... I dont own a Auto repair shop... I dont know any mobile mechanics who will drop everything they are doing to come and investigate a vehicle that is at some dealership. I offered to let them hold my deposit, till I took the car to a mechanic they still said NO. He said the vehicle passed our inspection and I had 90 Day /4500 mile Warranty.

So after the test drive. we went inside the office, I asked him “is this car reliable?, I need a reliable car”. He said yes, our warranty will fix anything if anything goes wrong don’t worry.. So I took his word for it signed. Drove away... been a NIGHTMARE since! … Next 3 weeks I had never spent so much time dealing with a company to take responsibility for their actions… the companys entire goal was to push me away for days at a time with non sense excuses.

so here we are first week.....

First 48 hours the car over heats.... I literarily drive it off the lot... and i'm calling them hours later, people saying there is clouds of smoke coming out of the back of my car (oil mixing with water creating white cloud smoke)... I got scared I had a mechanic investigate the issue... you have a blown head gasket. Interesting! you sell me car claiming that it goes thru many inspections and fixes ect... promise me assure me the vehicle is in good working condition, come to find out the vehicle is overheating like crazy, head gasket is blown.

After hours of arguing and trying to find a solution, they finally take the vehicle back. Now they put me in a FORD EXPLORER 2000 somones trade in (UN SAFE). THIS IS MY NEW TEMPORARY CAR TILL MY CAR GETS FIXED. I took this car for 5 days ... so now here we are I purchased vehicle and first week the car is in shop for 6 days from Friday till Tuesday afternoon ( after arguing and holding them their promise. Now MIND YOU I am a computer technician I'm on call 24/7.

So that weekend I had several jobs in Boca Raton , West Palm Beach , Aventura ... ect... THE VEHICLE THEY GAVE ME BREAKS DOWN ON ME SEVERAL TIMES ON THE HIGHWAY OVERHEATED.... I almost got in several accidents... the vehicle over heated on me turned off on me. I got stuck on DIXIE HWY I HAD TO GET OUT OF THE CAR AND PUSH IT OVER THE RAILROAD TRACK. I CALLED VANESSA SEVERAL TIMES REQUESTING TO SPEAK WITH MAX. He did not respond to any of my concerns as matter a fact... that week his excuse was "I AM AT THE HOSPITAL SICK".

Meanwhile the Vehichle I’m in right now is UNSAFE / NO SEATBELTS was never inspected but it was my only option they offered me because it was a suppose to be quick repair 2 – 3 days max and I was suppose to be happy after. Fine, I asked to speak to someone in charge... guess what? nobody is in charge its only MAX.... several people quit the day I purchased this car... I should of made that my first red flag. Also when I purchased this vehicle I was promised a 90 day warranty 4500 miles .

Come to find out, after I take this car to my mechanic he tells me this title is REBUILT. THEY ILLEGALY SOLD ME A CAR WITHOUT MY DISCRESSION. SOLD IT, “AS USED” not as a “REBUILT TITLE”. I WOULD OF NEVER BOUGHT A REBUILT TITLE VEHICLE for that price!. Their website says NOT REBUILT

LOW MILES CLEAN CAR FAX 100% MONEY BACK GUARANTEE, BUY WITH CONFIDENCE ALL OUR CARS COME WITH A FULL WARRANTY INCLUDED, CLEAN VEHICLE HISTORY.....NO ACCIDENTS!, NEEDS NOTHING TO PASS FLA INSPECTION, and SERVICE RECORDS AVAILABLE. If you`ve been aching to get your hands on just the right 2002 Honda Accord, then stop your search right here. This car is in fantastic condition and is sure to amaze you with its freshness.

New Car Test Drive said it "...offers quality, efficiency, pleasant road manners, and a comfortable cabin. They are among the best compact cars available..." This is a prime example of what a pre-owned vehicle should be. There are no signs or smells that this vehicle was ever smoked in and it really does still look new. It scored the top rating in the IIHS frontal offset test.

And many more, come and take a test drive TODAY, you going to love it, but hurry offer won`t last long, and if you are looking for finance, don`t look further, we are the best., We have more than 50 banks to accommodate any budget, come and enjoy doing business with us. ALL OUR CARS ARE CLEAN TITLE, NO REBUILDS, OR SALVAGE ONLY CLEAN CARS CERTIFIED PRE OWNED VEHICLES. USE CAR IN MIAMI, FT LAUDERDALE AND PALM BEACH FOR UNDER 5000 DOLLARS DOWN PAYMENT.

BUY WITH CONFIDENCE WITH OUR FREE EXTENDED WARRANTY. AND 100% MONEY BACK GUARRANTEE.

After I ran car fax and found out it has several accidents it disappointed me even more… at this point I wanted to return the vehicle but you couldn’t because the guy who sold it to me became a ghost…

week #2 -

The vehicle is returned to me. Yet never seen Max the guy is not in office... with more problems... the vehicle cannot go over 60 MPH without it freaking out... I have video recorded I will provide links to youtube uploads shortly. I IMMEDIETLY called MAX-CARS told them the situation they told me MAX IS IN hospital he will get back to you soon as he gets back. I'm angry at this point you took $ from me you took car from me its not in working condition and now you are avoiding me.

Apparently MAX the owner had a "minor heart attack" I wonder why? screwing over too many people? maybe the pressure of ripping off hollywood florida residents off? I dont know but obviously there is some sketchyness going on where first week car breaks , week 2 and 3, owner is missing in action, week 4 I try to make arrangements to fix this vehicle, the speed issues its having. no response,no emails,no phone calls,no texts appointment all avoided. This guy is harder to find then OBAMA... Literarily.

It became a job trying to reach the owner the guy who took my $ gave me the keys. you will come accross this "screaming spanish woman named Vanessa" this women is mental, has 0 care for any of her customers she will scream at top of her lungs and cuss you out. INSTEAD of hearing customers concerns she treats you as you are garbage. this company has 0 customer service, they dont care about you , they will rob you like they did to me.

so here we are week 4 - 5

I finally get call from MAX , Monday 10th he says Hi can you come in.... I said sure I will be in friday 14th March , In my mind I was going to go in to either get full refund, change vehicles. At this point I was fed up with entire experience. Car was crap from start , customer service there as none. this is ran like a backyard COCK FIGHT ring you go into this place you will be put in the ring with somone ( nobody wants to help and points to MAX but MAX is not around) , 0 care for customers 0 care for anyone.

Only reasonable person that works at this company his name is Anthony. This guy picked me up and dropped me off few times. I tried to pick his brain on this purchase because this is my livley hood. I invested all the $ I had in this car I needed something stable. so I went with a Honda, here we are March 13th 2014 my vehicle was apparently REP-OD yesterday. on 12th... after several phone calls " I will provide phone records 10 calls +

I finally hear from Vanessa after hunting her down all day... 12 pm this is her response" MAX is at an auction' , I call at 1 pm I would like to know where my car is along with my property what is going on how can we solve this? Response Max is at auction he will be back later... so I wait till 4 pm ... Call again ask where is my car how can I get it back... I want my property.

so her response is your "your car is at auction" or DMV she spoke so quick ( mind you she does this speaking 1000 miles hour so you cant understand anything) VERY RUDLEY told me you lost your car you defaulted on first payment and now you lost $1800 plus your property. When I asked her to find out how much I owed so I can pay this and get this resolved. Or How I can get my $ back she said I defaulted and I’m at a loss. ( very rudely )



This company Robbed me for $1800 + attempted to give me vehicle back from REPO , with bummer ripped off , along with exhaust all ripped off....


VIN # 1HGCG32501A034150

HONDA ACCORD 2001

BLUE

DO NOT BUY THIS CAR YOU WILL GET SCREWED