CSG TECH SUPPORT FLORIDA SCAM
Complaint 312150 Details

CSG FLORIDA Technician cold calls and tells you that your computers are infected with serious viruses and if not taken care of immediately the systems will crash and all information will be lost. They catch you off guard and intimidated you so that you give them permission to take over remote access to your computer.They send a virus box to tell you that your computer has problems and danger and CALL the given no. on the popup - At that point they infect your computer with a myriad of viruses, plus they also access all your personal information as to date of birth, bank information, et al. They continue to call with additional threat warnings as to your computers instability and issue additional charges to fix the problem. Today technician said that obviously I was a senior citizen and was not understanding the severity of the computer issue - nice tactic to insult a possible customer. (by the way I taught beginning computers for 34 years).If you refuse, they then threaten to remove the computer protection that they have added to your computers. Today's call was to say that they were having trouble sendidng microsoft protection updates and if you did not give them access they would use your information and remove whatever protection they have added to your computers. Reason they can not add updates is that we had changed password information on our machines. We have since dealt directly with Microsoft for computer protection.
Don't let this company intimidate you and give them remote access! They are scammers!!! THEY SCAMMED FOR FOR $690 and extra $300 for 2 years support and I called Norton and found out that CSG IS A SCAM and then I called my credit card company to put a dispute. I request all technology companies to beware and inform every body about this scam company. They call from different phone no. such as
(617) 987-4156
(561) 927-2331
(775) 476-8779
(216) 551-9282

DO NOT TALK TO THEM IF THEY CALL JUST DISCONNECT THE CALL AND DO NOT GIVE REMOTE ACCESS TO THEM.