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Complaint 311491 Details

Hi i'm from cebu the send me a email that i need to pay the 10'000 peso tax fee and the problem is we pay because that is they want me to do, after paying the 10'000 peso this bureacustoms send me this email to pay again at the same day [email protected]
To Me
Today at 10:56 AM
ATTENTION: Elvie V. Cabardo,

This is to bring to your attention that after proper screening of your package, it was discovered that there is a huge of foreign currency in that box hidden inside your package while passing through scanning machine. According to the International Financial Regulation Policy, such amount of money is not allowed to be carried or covered through a cargo shipment. You are hereby advise to procure the certificate of Money Laundering to cover this amount within working day or your refusal will be considered as negligence to our official request and violation of the International Monetary Regulation guiding against illegal Money Laundering.

The official stipulated cost for processing the money laundering is PHP 27,000 Kindly note that your package will be release to you immediately. The requested certificate of money laundering is processed and presented. Finally it is important you know that this processing fee cannot be deducted from the amount hidden in your package as such is against our code of conduct, so it is your sole responsibility as the receiver to pay the requested processing fee to guarantee the immediate release of your package.


We thank you and still expect your maximum cooperation to make sure this is resolve amicably. We kindly advise you not to delay this any further. Please madam you have to follow up this so we can start processing and releasing of your package receipt. Once you settle this to our Admin, Your package will be automatically release. If you didn't settle this within working days our customs have the right to claim compensation from you for keeping the package here in our warehouse the amount will be take from you is PHP 1000 for each day of keeping it here . Please try to fix it so that the company will sign the Documents immediately as u settle your payment. Your package will be release to Global Shipping Services Agent to deliver it to your home address Purok Gemelina Cogon Liloan Cebu 6002 Philippines.


Kindly treat as urgent and endeavor to get back to us upon the receipt of this email.
Sign by: BUREAU OF CUSTOM FINANCE


Thank you.