HouseReports.org
Complaint 308876 Details

  • Date Occurred: 02/24/2014
  • Reported Damages: $17.49

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Upon looking for information on my home I stumbled across housereports.org. I thought I was making a ONE TIME purchase for $1.20 to get ONE report on my home. I then checked my credit card statement to see that two charges were taken from my credit card. One for $17.49 and the other for $.95. Neither of the charges made sense with the $1.20 fee I thought I was being charged. And I received no report or email. It took half the day trying to contact someone on their customer service number. I did finally get in touch with someone though. And when I did finally talk to someone all I heard was roosters & chickens in the background. NO LIE! Which was a red flag to me that this just is not right. It told me that it was probably some farm wife trying to make extra cash, SCAM! The gal did refund my money to my card. But not until I told her I was going to file a dispute with my credit card company, and also told her that I was not reading very good reviews of her business. She was kinda rude in the sense that after she said my card would be refunded she just hung up on me and I was not finished talking. The money was immediately in my account, which I am thankful for. If I had not done anything about this I am sure that there would have been a monthly charge of $17.49 to my card. Anyone who has dealt with these people, BE CAREFUL and watch your statements to make sure they are not charging $17.49 every month. I myself changed my credit card just to be safe.

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Comments

  • Sarah
  • Sarah SBID #bcf5f664e3
  • Posted 02/25/2014
  • Hello Mike,

    We apologize for the inconvenience and the poor customer service. We are going through several changes with our team right now. I am glad to see you received your refund and if you have any further questions feel free to contact us.

    Warmest Regards,
    Sarah
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Business Profile Summary

  • HouseReports.org logo

Company Statistics

  • Complaint Against HouseReports.org
  • Complaints Filed: 43
  • Reported Damages: $1,572.40
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.