Arc Lab
Complaint 307759 Details

I purchased extreme cleanse on a free trial only had to pay for postage and packaging. My account has since been debited of £89.00 on 04/02/14 & £95.95 on 13/02/14. I telephoned the company on (0)203014 4035 as I had a reaction to the tablets and also sent them a letter stating what had happened. I was sent yet another pack of tablets on 13/02/14 and telephoned them again to ask them to reimburse me - they reimbursed me with £65.00 and told me to keep the tablets! I asked for a full refund but they just said have a good day! I was also told that I had 14 days to return the product if I was not satisfied I tried to explain again that I had telephoned them and sent them a letter stating I had a reaction to the tablets to be told again sorry we cant do anymore have a nice day! None of this was stated on the website and although I haven't used them they tell me I cannot be refunded. I am furious what a scam.