Total Defense.com
Complaint 307572 Details

  • Date Occurred: 12/20/2013
  • Reported Damages: $50.00
  • Location: Toronto, Ontario, Canada
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I purchased Total Defense in Sept 2013 based on the assurance I could get a total refund if I wasn't satisfied. The rebate process seems to be designed to ensure that customers will make an error in some step of the process. I wasn't satisfied and submitted my claim and paperwork. I was told the process would take approximately 90 days and when I got no refund, I contacted the company to discover they hadn't received my paperwork and the 60 day window to apply for the refund had expired. I evetually got someone at the company who assured me that he would make sure I got my refund but again it got denied. I GIVE UP.

Mike M, Etobicoke, Canada

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Business Profile Summary

  • Total Defense.com logo

Company Statistics

  • Complaint Against Total Defense.com
  • Complaints Filed: 110
  • Reported Damages: $9,771.40
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