Discounted Wheel Warehouse
Complaint 306627 Details

  • Date Occurred: 01/29/2014
  • Reported Damages: $25.00
  • Location: 1301 Burton Street Fullerton, California 92831

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

To Whom it May Concern:

I have been attempting to resolve my situation with this company for over a week now. my order was supposed to ship next day yet I had never received it after multiple days... I then attempted to check into this matter by means of the tracking number provided by fed ex. I then found out that the order did in fact ship next day but to the wrong address. The order was missing my apartment number which I had clearly provided in my recorded conversation with "Charles" the gentleman who took my order over the phone. I then attempted to correct the shipping information with fed ex only to find that this could only be done by the shipping party. I then attempted to contact Charles to let him know of this matter, however he never returned any of my multiple calls.
I have since bean calling daily in every possible attempt to re-establish my proper shipping information. Finally after much run around and delay, including holding for customer service multiple occasions only to be hung up on. When I finally did get through I was treated as though I had made this mistake myself and treated very unprofessionally by a customer service representative whom I will not name at this moment. I would like now more than anything to end this nightmare and cancel my order... I do not however feel that any "restocking" or any other ridiculous fees that may infringe upon my rights as a customer doing business within the great state of California, United States of America should be collected from me.

Respectfully,

Mr. Christian Knight

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Business Profile Summary

  • Discounted Wheel Warehouse logo

Company Statistics

  • Complaint Against Discounted Wheel Warehouse
  • Complaints Filed: 3
  • Reported Damages: $1,382.00
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