Vacations Gateway
Complaint 306509 Details

On Jan 15, 2014 , a person called me on my mobile No, informing me that he is from my bank to verify my address and debit card No to issue a credit card.Most of the time the caller never identify himself except telling me he is from the bank only & i have to believe this because he called me on my mobile no which bank only knows it.
After that one person told me that he is calling from New Delhi offering discount for travel and buy things at leading supermarkets with attractive gifts.I refused to his request. At the end of the day i received alert mail from my bankers that a transaction of Rs: 7999/ has been effected with 3D pin. To my surprise being a senior citizen, am used my debit till that day to draw cash from ATM at Chennai and very rarely out stations and never have internet banking log in ID and never applied fro 3D pin.
I reported this fraud transaction to customer care of the bank and the banker asked me to send my complaint in a prescribed form & I did so. On Feb10, i got a call from the bank informing me that since the transaction was done by using 3D pin by the merchant bank and my bankers can not do anything but only advising me to file a FIR with the police.
While browsing to know any body like me was cheated & i come across one person from bBangalore with his name & mobile no was cheated by the same group of Rs7999/-promising him a HCL tablet and if he buys the travel package. He purchased through his credit card and nothing happened until he realised that he was a victim of a scam and i even talked to him and exchanged our experiences.
I request the authorities to take criminal action for cheating the public by steal debit card details & obtaining mobile no of the customers.