MAYAN BAY VACATIONS
Complaint 304971 Details
- Date Occurred: 02/04/2014
- Reported Damages: $999.00
- Location: INTERNET
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
THE MAYAN BAY representatives make phone solicitation for a vacation package. Their proposal sound very good. Complete FRAUD. BE CAREFUL AND DO NOT GIVE THEM CREDIT CARD OINFO OVER THE PHONE, INTERNET OR BY OTHER WAYS OF COMMUNICATION. FRAUD, FRAUD, FRAUD. They will send you an email similar to the one below. Be careful, by referring to Mexican banking Laws they are asking for copy of personal identification card, drivers license or similar type of ID. DO NOT GIVE THEM ANY INFORMATION. FRAUD, FRAUD, FRAUD. Read carefully the sample of their e-mail and ignore. Better of do not even talk to them on the phone and do not give them your e-mail.
________________________________________________________
Thank you for purchasing your ALL-INCLUSIVE VACATION PACKAGE from Mayan Bay
Attached you will find your Vacation Certificate along with your purchase receipt. Feel free to add any missing personal information on the certificate, or details on your travelling companions. Please click the link below and Print your Certificate:
http://mayanbay.icontactcenter.com:9000/letters1_nyib5C6OCnBY2xHibe3Onw%3D%3D/purchaseletter4207.pdf
MEXICAN BANKING AND CONSUMER PROTECTION LAW
REQUIRES A COPY OF PHOTO IDENTIFICATION BE RETURNED WITH YOUR SIGNED CERTIFICATE.
*Please note *
You may black out any sensitive information; all that is required is the portion with your picture and name
IN ORDER TO GUARANTEE THAT YOUR PACKAGE REMAINS OPEN DATED IT IS MANDATORY TO RETURN YOUR SIGNED VACATION CERTIFICATE WITHIN 24 HOURS.
*please note*
THIS RESERVES THE RESORT INVENTORY FOR YOU.
It is required that your certificate be activated for our customer service representatives to assist you.
Activating your vacation certificate is easy, here?s how:
Simply print the certificate and sign it
Along with a copy of photo I.D.
You may scan it
Or even just take a picture with a digital camera, smartphone or tablet and email it to:
[email protected]
OR you may fax it to us at
011-52-551-084-2617
If you have any questions or need assistance activating your certificate, please contact one of our customer service representatives.
When you are ready to make your reservation, please contact us in writing your request to [email protected]
Best Regards,
www.mayanbay.com
Local + 52 (998) 193-3550
+52 (998) 253-6314
Fax 011 52 551 084 2617
Toll Free USA & Canada 1-888-435-8428
Office Hours M-F 11am to 8pm
- LENARD SBID #02bb7b37f9
- Posted 02/04/2014
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Company Statistics
- Complaint Against MAYAN BAY VACATIONS
- Complaints Filed: 2
- Reported Damages: $2,022.15
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