Music One Live
Complaint 304770 Details

I ordered a Volbeat woven blanket on January 16th and the money was debited from my checking account immediately. I didn't receive and notice of shipping for two weeks and called the company to follow up. The customer rep told me they had moved the warehouse and were settling in, but my shipment should go out within the next week. Now it's February 3rd and still haven't received any blanket nor correspondence from the company. I called again and the woman told me that no shipments went out for the entire month of Jan., and that I should be getting my blanket "soon". I am truly appalled that this company didn 't take the time to let consumers know they would not ship in January! They had no problem taking my money, and no respect for the consumer. I neither recommend not will ever use Music Live again. Clearly they are not customer centered, just money cows.