The Jewellery Channel
Complaint 303601 Details
- Date Occurred: 01/03/2014
- Reported Damages: $2.00
- Location: UK
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
It's not the amount I'm complaining about, its the principle! I purchased an item from The Jewellery Channel (TJC) and noticed that they had charged me too much postage (£4.95). I queried this with them by email and they advised that they charged more for heavier / bulkier items (the pendant I purchased wasn't bulky or heavy!).
However, when I went online, I noticed that the same pendant was available to purchase with the postage being (£2.95). I have queried this with them several times, and they are refusing to accept that they are in the wrong. How can the postage change by £2.00, just because you're ordering it over the phone rather than online?
- Sharon SBID #8b570075d6
- Posted 01/29/2014
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Company Statistics
- Complaint Against The Jewellery Channel
- Complaints Filed: 2
- Reported Damages: $12.00
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