Touchstone Research Group
Complaint 303479 Details

  • Date Occurred: 12/30/2013
  • Reported Damages: $131.00
  • Location: New York, NY
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I required a copy of my DD214 in an expedited manner. I spoke with an operating who instructed me on the process, necessary paperwork (which obviously included my SSN) and timeline. I was quoted a price of $131, to receive my DD214 by 3 Jan 2014. Two copies were to be delivered one via email in PDF format and one via mail.

As of 29 Jan 2014 I am still waiting on either copies to become available. I have sent countless emails for which Touchstone has not responded. I have called countless times only to be held in a phone tree until which ultimately disconnects the call. Their online tracking tool just states the order is in process, with no further action.

Though I am out $131, the much greater issue is the time lost and the maintenance of my sensitive data.

This firm has behaved in a highly fraudulent manner and is not what it poses to be.

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Business Profile Summary

  • Touchstone Research Group logo

Company Statistics

  • Complaint Against Touchstone Research Group
  • Complaints Filed: 4
  • Reported Damages: $373.35
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