Brandsfever Singapore
Complaint 300103 Details
- Date Occurred: 01/15/2014
- Reported Damages: $531.58
- Location: Singapore
- !
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I ordered $531.58 of goods from this company on 3rd December 2013 for Christmas presents. As it became clear that they could not deliver by Christmas, I cancelled the order. They later said I have no right to cancel an order after 4th December, when their promotion closed. They keep refusing to cancel, but are very unclear about delivery dates, which keep changing. I just want my money back.
- Stephen SBID #480cba985b
- Posted 01/14/2014
Comments
- Jenny SBID #29fdfb3d60
- Posted 04/21/2014
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Dear Stephen,
Greetings from Brandsfever.
We have acknowledged your frustration and we sincerely apologised for any inconvenience caused.
Please note we have forward your feedback to the management team.
we aim but no guarantee to delivery within 1 to 3 weeks after the campaign date.
Customer may encounter a delay in receiving their order due to unforeseen factors such as: overseas logistic issues, delay from our supplier or strike at the port, just to name a few examples.
Once we have received customers’ orders, we will immediate dispatch them out of the warehouse after the orders have been vetted by our QC team.
We appreciate your kind understanding and we will definitely improve on delivery and other areas.
Have a pleasant week ahead.
Best regards
Brandsfever Team -
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Company Statistics
- Complaint Against Brandsfever Singapore
- Complaints Filed: 1
- Reported Damages: $531.58
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.