PureCollagen
Complaint 298584 Details

  • Date Occurred: 01/08/2014
  • Reported Damages: $200.00
  • Location: web
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I asked for free samples that I only had to pay shipping for. When I checked my statements after Christmas I was horrified to find 2 x deductions of $100 + from my account. The bank said that I had inadvertently signed up to some type of subscription by ordering the samples. They cannot get the money back for me and can only stop future payments. I did not receive any further products from them, nor any e-mails to confirm that I had subscribed to anything or what service I had paid for.

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Comments

  • valerie
  • valerie SBID #082d1f2722
  • Posted 01/11/2014
  • if no products are recieved call your bank and raise it as a card dispute. when applying for free trials the terms and conditons say you have 14 days from ordering your free trial to cancel it or you will be enrolled into a monthly subscription. if you do not cancel then it is nt free they charge you the full amount which will be the 1st large payemnt you had come out
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Business Profile Summary

  • PureCollagen logo

Company Statistics

  • Complaint Against PureCollagen
  • Complaints Filed: 158
  • Reported Damages: $28,877.07
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