Thomas Chen
Complaint 296775 Details

On the 7th of December 2013, I have posted a quoting request through Alibaba and I have received a quotation from the guy named Thomas of guyanyan.com

I have deposited an amount of $4,025.00 USD on the 14th December 2013 which he informed me that he received it on the 19th December 2013. However, on the same day, Thomas has informed me that he can not send the item that I need to order extra $1,975 worth of goods because according to his boss the minimum order is $6,000 that they would be losing money with the order I placed because he still need to pay for the delivery and custom tax. Yet, looking on their website which I mentioned to him that some people were only ordering 1 pc at a time, I ordered 45 pcs. in total. He replied that they also ordered other items.

I told him that I can not order any more because I haven't got anymore money in my bank account. Thomas had asked me to write an email to his boss Jason Li which I did within the same hour.

I did not received any correspondence from Jason Li, which I think Thomas is only using him as an excuse and that same email also goes to Thomas Chen.

At the time I was pressured to order more, I was therefore obliged to order extra $495 worth of goods in order to received my goods which I emailed him another bank transfer receipt of $495.00 plus the $4,025. paid on the 14th December 2013 making a total of USD$4,520.00

I was expecting to received the goods before Christmas and to date no goods have arrived. I have asked him for tracking number and he gave me 995-1091-636 and also emailed me a copy of DHL shipping document but it looks like it was written and the original is still in his hand and the tracking number does not exist with DHL website.

Now he is asking me for more money to pay for custom fee, which I have asked to just refund my money back by 8:00 pm tonight.

Please help me recover my money back and advise if this guy Thomas Chen is a scammers and he is using Alibaba or Aliexpress to hunt for new victim.

I have been communicating with Thomas via Skype using his Skype name: Thomas Chen

Skype Details
Skype Name: Thomas Chen
Website: www.guyanyan.com
Location: Guangzhou, China
Current Time: 4:40 PM (GMT+08:00)
Birthdate:19 Jun 1981
Language; Chinese
Gender: Male.

Other contact information
Website or URL: www.guyanyan.com
Contact Person: Thomas Chen
Email: [email protected]
Postal Address: #809 Gumiqi building TiaHeLu 561, Guangzhou,Guangdong China
Tel No. +86-18206034957
Registered number:440106000226191

Seller Banking Details are;

Beneficiary Name :YIMING LAN
First Name:YIMING
Last Name :LAN
Account:621785-170000-2711-397 Bank: BANK OF CHINA
SWIFT: BKCHCNBJ720 City:guangzhou
Zipcode:510000
Province:GUANG DONG Country:CHINA
Address:Tianhe district fang village road east 20th guangzhouGuangdong,China

I would appreciate your help. He may even changed his email address and his website.

Yours Sincerely,



Linda (Personal Information Removed)
I may be contacted at
* Company Name: Biilbee Pty Ltd.
* email address: (Personal Information Removed)
* Name and Job Title: Linda (Personal Information Removed) – Manager
* Tel or Mobile phone: my mobile +(Personal Information Removed)