DealFun.com
Complaint 29570 Details
- Date Occurred: 10/25/2013
- Reported Damages: $99.00
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
International boundaries
I WAS BROWSING THE SITE, AND DID NOT BID OR BUY. WAS CHARGED ANY WAY FOR SOMETHING CALLED BID PACK.
TO ME THE PROCEDURES WERE CONFUSING SO I EXITED OUT.
- Alton SBID #a64e227bf4
- Posted 10/25/2013
Comments
- Chris SBID #e89e96774f
- Posted 10/31/2013
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Hello,
Chris here from the Customer Relations team. Always here to help!
Just to gather consumer feedback and improve our consumer experience, we would like to check if this was not the specific landing page you entered your payment information on: http://tinyurl.com/3zh6q69? This page specifically requests you to select the bid pack you would like to purchase, and requires your authorization.
In any case, since you did not intend to sign up we have a very pro-consumer policy. Kindly email us at support[at]dealfun.com or let me know your username / ID here and I can assure you you will be very happy with the response.
We take pride in our customer service levels. Our team is available around the clock and we are always here to help. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.
Most Sincerely. -
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Company Statistics
- Complaint Against DealFun.com
- Complaints Filed: 946
- Reported Damages: $183,914.60
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.