Superfonenk.com/
Complaint 294489 Details

Company: Xiamen Superfone Technology Co., Ltd
Address: Hubin South Road No. 57 building 21 layer F Jin Yuan,Xia men,Fu Jian, China (Mainland)
WU: WESTERN UNION ACCOUNT
First Name :Yu Yang
Last Name:Deng
Address:704, 154 Bldg., Blue Card, Baishilong 1st Area, Minzhi Street, Longhua New District, Shenzhen, Guangdong, China (Mainland)
City:SHEN ZHEN
Province:GUANG DONG
Country:CHINA
PostCode:518000
TEL: +8615627404573/0755-33554570

Details:
1. I paid for a new camera as agreed
2. Nancy said she received my money
3. Nancy said she sent my camera
4. Nancy demanded more money for 'customs'
5. I called Nancy and spoke with her AND Jane and both said that a second camera and lens would be sent to me and nothing more was needed to be paid after this
6. I paid Nancy again
7. Nancy received my money and told me my items were cleared and sent
8. I asked for a tracking number
9. Nancy didn't give me any tracking number and came back AGAIN demanding even MORE money with the excuse of more 'customs'/'license'/'customs tax'
10. I asked Nancy to give me my tracking numbers for my items or a full refund as Nancy couldn't send me my items as we agreed
11. Nancy wasted time arguing and continued demanding money
12. I asked Nancy for their BIC and said I'd pay to W.U. after her honest reply
13. Nancy give me a fake 'swift code' that didn't even look like a BIC or Swift Code
14. I asked Nancy to give me a website to confirm the 'code' she gave me so I could confirm Superfone was a real business and not a fraud before I paid them further monies
15. Nancy continued to send me threatening emails and demanding money