iTok
Complaint 291967 Details

I contacted this company on 11/20/2013 to help fix a problem that I was having with my computer. After 8 straight hours of them being in control of my computer they finally had it running again or at least it appeared to be. The next day i noted that There were other areas now of my computer that were not working properly. I contacted them again and for the next 15 days they were in control of my computer uninstalling and re-installing various drivers and downloads trying to fix the problems that were now affecting the operation of my computer.They finally stated that they had no idea what had happened and that they couldn't fix the problem.I took the computer to a repair company in town and within 3 hours they had the problem addressed and fixed. iTok had totally messed up my computer with one of their anti viruses called (something Platinum)??The techs working for this company are very lame in their knowledge of computers and will tell you that they are all experts. do not trust this company at all.