Equinox And Sheridan Labs
Complaint 288922 Details

I read an artical in Women's Health magazine about a new way to slim down that was easy, quick and also benefited your health in other ways too. There was a link to obtain a trial sample of these two types of pills- Raspberry Ketone, and Clense Extreme. I paid £5 each for the postage of these 14 day trials, they arrived in the evening two days later. 12 days later after beginning my trial, my account was charged £184 without permission or notice as I 'failed to cancel within the 14 day trial, even though I hadn't finished trialing the pills and was only 12 days in! I have since tried calling many times, and have been spoken to extremely rudely and hung up on. I have also tried emailing to try and secure a refund and have gotten only slightly further with an 'apology for any inconvenience.'Correspondence is slow and small on their part and it is most certainly a huge inconvenience as it's a lot of money to me.